Pals Leader

This activity-based introduction to leadership course is ideal for those new to leadership or in need of a lively refresher. Available as a single 3 day course or as 3 separate days spread over the time you wish, your people will emerge from Pals Leader brimming with confidence, motivation and new ideas. The relaxed environment will inspire them to be creative and to visualise how they can make a real difference to their team and the business.

The stimulating blend of activity and discussion, popular in travel training, will cover everything the aspiring leader needs, so that by the end of the course, participants will be able to:

• Explain the processes of learning and development
• Describe what motivates people to achieve
• Recognise the various leadership styles
• Manage the dynamics of teamwork
• Demonstrate assertive behaviour
• Give constructive and motivational feedback
• Coaching team members and colleagues to improve performance
• Communicate better in all interactions
• Set clear objectives for both themselves and team members
• Organise their time effectively
• Delegate relevant tasks
• Encourage creative thought amongst their teams to grow new ideas and tackle existing issues

Travel Training

“ In addition to the courses listed on this website, we can offer role specific and skills-based courses to the travel industry e.g. guides, resort managers, holiday reps.”

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